Are you a detail-oriented professional with a passion for financial transactions? Mukuru Zimbabwe is on the lookout for a Booth Teller to join our team! In this pivotal role, you’ll ensure smooth and secure remittance operations while upholding the highest standards of accuracy and integrity.
As a Booth Teller, you’ll collaborate with a dynamic team and engage directly with clients, making a tangible difference in our financial operations. If you’re ready to leverage your expertise in a key position, don’t miss this opportunity—apply now and be part of something impactful!
Duties And Responsibilities (Include But Are Not Limited To)
Transaction Processing
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- Perform KYC checks on all transactions.
- Verify authenticity of currency received for outbound transactions.
- Count and recount cash for accuracy before disbursement.
- Cancel outbound orders not meeting KYC requirements.
- Monitor transaction limits according to central bank regulations.
Customer Service
- Assist customers with completing forms and understanding services.
- Market Mukuru products and services to customers.
Compliance and Security
- Report suspicious transactions to the AML Reporting Officer.
- Assist customers in completing Enhanced Due Diligence (EDD) forms for suspicious transactions.
- Safeguard cash in the safe, including personal PIN and password management.
- Securely store devices overnight.
- Conduct daily security inspection of booth premises.
- Maintain visitor logbook and verify identification.
- Complete all required compliance training.
Operations and Housekeeping
- Perform daily cash-ups.
- Maintain a clean and organized workspace and booth.
Housekeeping
- Daily cleaning of the booth before commencing trade.
- Daily cleaning of workspace.
- Daily inspection of premises for security before trade starts.
- Ensure that the visitor logbook is signed and take note of IDs (booth teller).
Key Requirements
- Grade 12 or equivalent
- 2 years experience in the financial sector
- Knowledge of foreign currencies
- Knowledge of FICA regulations
- Knowledge of Cash Stops App system
Additional Skills
- Numeracy skills
- High level of professionalism
- Passion for building and growing relationships
- Ability to gather feedback and provide innovative insight
- Organisational skills
- Administrative skills.
